ITAD Best Practices: Managing Customer Commitments & Services Level Agreements (SLA’s)

Is your company looking to develop a framework for delivering better on customer commitments and service level agreements (SLAs)? Download this helpful guide and glean from what works for other ITAD companies to improve your service offering.

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“Josh Feldman effectively lays out a framework for ITAD companies to follow to get more consistent delivery on customer commitments. This book is sure to provide helpful insights to anyone who feels they can do better in this area.” – Mark Cooper, President, Revolution

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