MAKOR LAUNCHES ITAM SERVICENOW INTEGRATION IN RESPONSE TO INDUSTRY DEMAND
Makor Solutions is announcing the release of a new integration with ServiceNow’s cloud platform. The integration of the Makor ERP and ServiceNow was done to help improve end-of-life transparency and empower Makor’s customers to provide an even higher level of service to its end customers. The IT organizations that use ServiceNow to manage their companies’ assets can now monitor all disposal activities.
The Makor ERP platform helps IT Asset Disposition (ITAD) companies handle every aspect of reselling or disposing of technological equipment. The solution helps companies and their customers gain insight into the entire refurbishing and resale process, including the most important step: Safe removal of proprietary data. It is designed specifically for companies to ensure compliance and improve profitability. The Makor ERP helps ITAD companies create transparency for their customers.
“The primary relationship between our customers and theirs is based on trust,” says Mark Chodos. CEO of Makor Solutions “Previously, we helped our customers ensure trust in their customers by providing accurate, easy-to-generate disposal reports for every piece of equipment. With the new integration with ServiceNow, we can now take that to the next level.”
The integration updates ServiceNow records every time an event occurs with the ITAD contractor, whether it’s wiping data, recycling or reselling equipment. The organization will have an ongoing record of everything occurring with its equipment in ServiceNow, making it easier to identify data breaches and other security issues if they arise.
S3 Recycling Solutions, a Nashville-based electronics recycling company, is the first to fully implement the ServiceNow integration with its clients. Since 2017, S3 has used the Makor ERP as its ITAD solution software. During that time, S3 has become one of the fastest-growing electronics recycler in the southeast United States.
“I am very excited about the new Makor ERP integration with ServiceNow,” says Rod McDaniel, CEO of S3 Recycling Solutions. “This integration is just another way to deepen our relationship with our clients and provide another level of transparency to each process. As a growing organization, it’s important to continue to innovate and improve. The Makor ERP continues to provide ways to do this.”
Customers can also access this data online at their convenience through Makor ERP’s customer portal. The application’s advanced reporting capabilities and web-based portal helps customers rest assured that their ITAD contractor is handling their equipment with the utmost care and professionalism.
At Makor Solutions, we have been helping customers implement our flagship Makor ERP system, built specifically for ITAD, Resale and eWaste to integrate ITAM processes to the rest of their operation to deliver results and advance business goals. If you’d like to discuss any topics within, get connected to companies in your space who have done this well, or explore how the Makor ERP could help you, please reach out to us at Makor Solutions.